User not logged in
Tolly Fair Testing Charter
Tolly Certified Testing
Vendor Usage Gallery
Recover Forgotten Password
Sign up for the Tolly Online newsletter
Follow Tolly on Twitter
Podcasts, Webcasts & Videocasts
Report Search Shortcuts
Tolly Report Overview
View all reports from this sponsor
Avaya IP Office Total Cost of Ownership (TCO) vs. ShoreTel Unified Communications Platform
18 April 2013
“Right-sizing” an IP telephony solution to the small or midsize office is important, as any excess hardware, software or system costs are multiplied across offices. This is especially the case for companies that need to deploy solutions to many branch offices. Furthermore, since IT support is not likely to be present at each office, it is important for vendors to provide an easy-to-use interface that allows non-technical office staff to make commonly required moves, adds and changes.
The Total Cost of Ownership (TCO) of a solution may be calculated in various ways, the simplest of which considers the cost of acquisition, installation, operation and maintenance of products/services. A typical product refresh/replacement cycle is 5 years, so the TCO of a solution includes the overall cost of owning the product over 5 years. interface that allows non-technical office staff to make commonly required moves, adds and changes.
Avaya Inc. commissioned Tolly to evaluate the TCO and ease-of-deployment of their IP Office Release 8.1 in midsize office environments of 100, 400 and 700 users versus the ShoreTel Unified Communications Platform. Tolly found that Avaya IP Office delivers a TCO savings from 29% to 38% across the three deployment scenarios used.
Click here to go to the appendix document.
Number of pages:
Register to download
Click on image to download this report
to search the Tolly archives
Fair Testing Charter
Tolly Report Archive
© 2009-2017 Tolly Enterprises, LLC - All rights reserved